Why responsible finance is the future
Ahead of the opening of the 2021 Chartered Banker Institute Young Banker of the Year competition, we speak to recent competitors about what responsible banking means to them – and why it’s so important in a time of economic and social upheaval.
“To paraphrase a well-worn expression, banking and finance make the world go round,” says Tippie Malgwi, Chartered Banker Young Banker of the Year 2020.
“The economy is built on people’s access to financial support and that makes us, as bankers, not just financial custodians but, in some ways, arbiters of the economy.”
It wasn’t, however, banking that set Malgwi – now a Commercial Banking Executive at Arbuthnot Latham and Co – on his initial career path. Having graduated with a degree in engineering, it was, he says, “a big change, pivoting from electrodynamics to balance sheets,” but one that provided a platform for his strong social conscience.
Having taken the title for his proposition around financial solutions that support people with serious injury and severe medical conditions, Malgwi is walking the talk surrounding responsible banking.
“It dawned on me, from the onset, that I had a vital role to play in my clients’ businesses and that I wasn’t just a banker. I was also an ally to the charities, care homes, hospitality trades, manufacturers, consultancies, construction and the other numerous businesses we support. A career in finance provides a licence to transcend sectors and serve as a valuable resource to all.”
Cultivating consciousness
So what exactly does responsible banking mean to the new generation of bankers? It is, according to Malgwi, about making a positive contribution to society and cultivating a societally conscious culture.
“It’s about we bankers effectively cultivating relationships to understand what’s important to our clients and working in their best interests for the betterment of their businesses and the wider society,” he says.
“This could take the form of funding eco-housing initiatives for our construction clients or providing targeted banking solutions for vulnerable clients, both of which are forward-thinking initiatives that we champion here at Arbuthnot Latham.”
The whole idea of responsible banking has expanded over recent years, says Matt Jennings, 2020 Young Banker of the Year finalist.
“It also considers the environmental impact of the commercial decisions that we make,” says Jennings, who works in Growth and Acquisition Funding at Allied Irish and is particularly interested in initiatives that move us closer to a low-carbon future. “This is a fundamental shift and will be critical in ensuring that bank funding is directed towards supporting corporate-led climate change action.
“To me, responsible banking has always meant putting the customer at the heart of every decision that is made. Putting this into practice has meant different things when working in different areas of the bank, but the central idea remains the same.”
From the ground up
The idea of finance with purpose is one supported by Ana Xhemalaj, fellow 2020 Young Banker of the Year finalist. Having graduated in the wake of the 2008 financial crisis, Xhemalaj saw an industry undergoing a deep evaluation of its own purpose, and the place that responsible banking would play in rebuilding its legacy.
“While I think we’ve come a long way from there and our relationships with clients, regulators, governments, and communities have improved at great lengths, there’s still the misconception that banking is predominantly driven by profit,” says Xhemalaj.
“The latter is important because, like any other business, a bank needs to meet its shareholders’ expectations and be fully operational in order to serve clients, create jobs and serve communities.
“However, since the credit crunch I feel we have been more driven by purpose and by the vision of the legacy we want to create than short-term outcomes. Truly, this is what responsible banking is at its core; financing with purpose, whereby the needs of our clients and the communities we serve are front and centre to what we do as an industry every day.”
A trifold crisis
In the 2020 Young Banker Competition 2020, Xhemalaj proposed the idea of a gender-linked lending framework designed to embed gender equality objectives into mainstream financing products and existing ESG-linked financing frameworks. She believes that, without tangible and measurable objectives, gender equality will continue to be overlooked.
“We’re in the middle of a global health crisis, leading to one of the deepest economic crises since the Great Depression, all while dealing with the real threats coming from climate change,” she says. “A trifold crisis of this magnitude has only amplified the existing inequalities and challenges faced by already vulnerable clients and communities.”
Society, says Charles Collis, another of the competition’s most recent finalists, is at a critical juncture.
“Whether it be on the issue of climate change, social justice or race and gender equality, the decisions made in the next few years will have a significant impact on what the next few decades look like,” Collis says. “This is no different for banking.”
Driving collaboration
It has never been more important, says Xhemalaj, to use finance innovation and cross-sector collaboration to drive tangible positive change, address the pressing socio-economic issues ahead of us and ultimately ‘build back better’ what the crisis has damaged for the generations to come.
“The recent incredible collaboration between the public sector and financial institutions in response to the COVID crisis is a clear testament to our commitment as an industry to help our clients and communities through significant adversity,” she says. “We launched new products practically overnight and adapted our internal operational environment and existing processes to help our most impacted clients keep their businesses alive.”
According to Collis – now Global Commercial Banking Strategy Analyst at HSBC – the way the industry responds to the COVID-19 crisis will continue to be critical in building and maintaining a reputation of integrity.
“The support and role played by the banking industry in this rebuild will define how the industry is continued to be perceived going forward,” he says.
While banks are turning their gaze inwards in order to explore their most effective responses to a time of unprecedented challenges, Jennings references the UNEP Finance Initiative’s Principles for Responsible Banking as an essential anchor for the wider industry.
“The UN’s principles provide a framework through which we can navigate these uncertain times to deliver a sustainable banking system, as well as positive outcomes for our economy, society and the environment,” he says.
Empathetic innovation
One of the answers to the current challenges, says Malgwi, who is also a trustee for Manchester charity Disabled Living, lies in an empathetic approach to innovation that puts society’s most vulnerable at the forefront.
“COVID-19 has laid bare the fact that certain sectors of society are more vulnerable than others,” he says. “As a trustee for Disabled Living, we see first-hand the importance of providing practical solutions for people in this space.
“It was this thought process that informed my decision to design a conceptual banking solution for people living with serious injury or severe medical conditions under the Court of Protection umbrella called the Serious Injury Life Care (SILC) account.”
A sustainable future
More than a decade of resetting its priorities has, Xhemalaj says, left the financial sector significantly better capitalised, enabling it to support the rise in financing needs from its clients. But the economic climate has created a need to drive forward sustainability, a movement that must be led by the wider industry.
“Some of the pre-COVID challenges, such as the low interest rate environment, regulatory changes or competition from new digital entrants, may test the financial institutions’ resilience and profitability,” Xhemalaj adds. “This is especially true with the enhanced credit risk among corporate and retail clients due to the contraction in their economic activity.
“This is where fostering sustainability – particularly via the promotion of green and sustainable financial products – can help in the longer term. Research shows that companies with a better ESG [environmental, social and governance] rating outperform the rest in the medium to long term and, in addition, more sustainable companies make more resilient businesses which then feeds into a lower credit risk profile in the longer term.
“As financial institutions, we have a unique opportunity to really help our clients appreciate how sustainability overall – including climate change and social impact – can really help them build stronger businesses capable of weathering crises of this magnitude.”
Positive change
Even in trying times, there is hope, and many reasons to be proud of the direction in which the industry is headed. Collis says he himself has noticed a considerable shift.
“Increasingly I’m seeing emphasis being placed on the strategic decisions and commitments institutions make, and wider scrutiny being applied to them from every corner of society,” he says. “Realistically, this is not a bad thing.
“Responsible banking cannot be a long, drawn-out commitment to something that will happen in 10 yearsʼ time. It needs to start now, and it is starting now.”